Search and open Control Panel > Click Hardware and Sound, select AutoPlay > Use AutoPlay for all media and devices setting > select Ask me every time > Next to each DVD, Blu-ray, and CD type > Save Laptop won’t automatically start disks when loaded Search and open Device Manager > Double-click DVD/CD-ROM drives > Right-click the drive name, select Uninstall device or Uninstall > Restart your computerĦ. Run the Hardware and Devices troubleshooter, follow the instructions to resolve any issues found Communication problem between drive and system Use a lower (4x) burning speed, and finalize your disc.Ĥ. Lightly dampened a cotton swab with warm water or rubbing alcohol, use it to clean the DVD drive.īurn the disc again with a blank disc of another brand. Try using DVD data recovery software if cleaning doesn’t work. Try cleaning your DVD with mild soap/baking soda toothpaste, warm water and lint free cloth to clean your DVD. The root-cause varies that you can’t play DVDs on HP laptop, here are some possible ones and their corresponding troubleshooting.
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